Privacy declaration
Privacy Policy
We are committed to protecting your privacy online. We appreciate that you care about the personal information you provide to us. This statement explains how we collect information about you, what we do with it, and what controls you have.
Who are we?
Gentlebrands is the controller within the meaning of the General Data Protection Regulation (GDPR).
Personal data we collect about you
We can only deliver the goods and perform services on your behalf if you provide us with your personal data for this purpose. In this context, we collect personal data such as: your name, address, e-mail address.
We will use the information you have provided to us for the purposes described in this privacy statement.
Your personal data will be used for information about products and services offered to you via our website, for invoicing and order processing. Your data may be passed on to third parties involved in processing the order (e.g. the delivery person) in this context.
We may use your personal information to send you information about our products and services that you have requested from us by subscribing to our newsletter. You may unsubscribe from the newsletter at any time, which can be done by sending a message to the contact indicated below, or via a link provided specifically for this purpose in the newsletter.
Your consent
You may have given the following consent after placing your order:
“I would like to review the purchase later and will receive a one-time reminder email from Trusted Shops after 3 days to submit my review”
Provided that you have given us your express consent as stated above to do so, we will submit your e-mail address to the rating system of Trusted Shops GmbH, Subbelrather Straße 15c, 50823 Cologne, so that they can send you a reminder e-mail reminding you to submit your rating. This consent can be revoked at any time with future effect (e.g. by sending an e-mail to service@trustedshops.nl).
Furthermore, your personal data will be used for the following purposes:
- Managing your account with us;
- To verify the financial transactions related to the payments you make online;
We may also obtain information about your online surfing behaviour and use of the internet. We do this by placing a 'cookie', which is a small file, on the hard drive of your computer.
Safety
We attach great importance to the security of all personally identifiable information relating to our users. We have implemented security measures to prevent the loss, misuse and alteration of personal data. We will take technical and organizational measures to protect your personal data, by means of:
- Secure access to your account by a password and username that are unique to you;
- Store your personal data on secure servers;
- Encrypted storage of payment information using SSL technology.
You should be aware that submitting personal information over the internet is never completely secure. We cannot guarantee the security of information as and any submission of information is at your own risk. All we can do is use all our best efforts to protect your information and ensure that we maintain a reliable and safe environment in which to use your information. It is advisable to close your browser when you have finished your session to ensure that others do not gain access to your personal information if you are using a shared computer or a computer in a public place.
Your rights
If you are concerned about your data, you have the right to request access to the personal data we hold about you.
Use of cookies by Gentlebrands
gentlebrands.nl uses cookies on this website. These are small text files that are stored on your terminal equipment. Some cookies that we use are deleted after the browser session, i.e. after closing your browser (session cookies). Other cookies remain on your terminal equipment and enable us to recognize your browser on a subsequent visit (permanent cookies). You can view the duration of the cookies used in your browser menu. Cookies cannot damage your computer or the files stored on your computer. For placing cookies, gentlebrands.nl will ask you for permission in advance - on your first visit to the Gentlebrands website - if legally required. If you give permission when requested, this permission will be stored by gentlebrands.nl so that you do not have to give permission again each time you visit the website. If you wish to withdraw your permission for the use of cookies, you can delete the cookies or have them deleted by your browser or virus scanner. gentlebrands.nl will assume that permission for placing cookies has been withdrawn and will ask you for permission again on your next visit to the website. However, if you withdraw your permission, it may happen that you cannot use all the options of the website, or that you do not have access to certain (parts of) the website.
Which cookies are used?
1. Functional cookies: these cookies are necessary for the functioning of our website. For example, they ensure that certain preference settings are remembered and facilitate navigation between the different pages.
2. Analytical cookies: using third-party software, we measure how often our website is visited and which pages are visited most. Statistical analysis of this data allows us to further optimize our website.
3. Tracking cookies: these cookies track your behaviour on our website and enable us to offer you a personalised visitor experience on your next visit.
Our contact details
We welcome your feedback and questions. Would you like to contact us? Please send an email to info@gentlebrands.nl or write to us; gentlebrands.nl; Westerstraat 69; 1601 AC Enkhuizen; The Netherlands or call us on + 31 0228 313686.
Contact options and your rights
As a data subject, you have the following rights:
pursuant to Art. 15 GDPR, you have the right to request information about your personal data processed by us, to the extent described therein;
pursuant to Art. 16 GDPR, you have the right to demand immediate correction of incorrect or complete personal data stored by us;
pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored with us, unless further processing is required
- to exercise freedom of expression and information;
- to comply with a legal obligation;
- for reasons of public interest, or
- is necessary for the assertion, exercise or defense of legal claims;
pursuant to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as
- you deny the accuracy of the data;
- the processing is unlawful, but you refuse to erase it;
- we no longer need the data, but you need it to establish, exercise or defend legal claims, or
- you have objected to the processing pursuant to Art. 21 GDPR;
In accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another controller;
The right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR. You can also contact the supervisory authority at your usual place of residence or work or at our company headquarters.
If you have any questions regarding the collection, processing or use of your personal data, information, correction, restriction of processing or deletion of data or withdrawal of a given consent or objection to a specific use of data, please contact our company privacy officer.
Niels Postel
Westerstraat 69
1601AC Enkhuizen
info@gentlebrands.nl